Refund and Cancellation Policy:
This Refund and Cancellation Policy outlines the terms and conditions regarding refunds and cancellations for our services:
If you have subscribed to any of our paid services, you may request a pro-rated refund within 7 days of the initial purchase date for a monthly subscription or 30 days for annual subscription. However, refunds will not be granted for the cancellation of a subscription to the same service if a prior refund request was granted.
Refunds for one-time services will be considered on a case-by-case basis. Please contact our customer support team to discuss your specific situation.
Refunds for digital products such as downloadable content or software may be provided if you encounter technical issues that prevent proper usage. Our support team will work with you to resolve the problem, and if it cannot be resolved, a refund may be issued.
You can cancel your subscription at any time. To cancel, please log into your account and follow the cancellation process outlined in your account settings. Upon cancellation, you will retain access to the service until the end of the current billing period.
If you wish to cancel a one-time service, please notify us as soon as possible. Depending on the nature of the service, no cancellation fees will apply.
As digital products are typically delivered instantly; cancellations are not applicable. Please ensure that you review all product details before making a purchase. Bookings may be cancelled up to 15 minutes after being made.
To request a refund or initiate a cancellation, please contact our customer support team through the following channels:
- Email : support@intersportbw.pro
We strive to process refund requests and cancellations in a timely manner. Refunds are typically processed within 7-10 business days after approval. However, the refund processing time may vary depending on the payment method used, and it may take longer for the funds to reflect in your account.
Please note that this Refund and Cancellation Policy is subject to change, but customers will be notified via in-app notifications and email, and continued use of our services will constitute an agreement to the said changes. We encourage you to review this policy periodically for any updates.
If you have any questions or concerns regarding our refund or cancellation policy, please do not hesitate to contact our customer support team. We are here to assist you.
Last updated : 01 April 2025